Frequently Asked Questions

What size are oh crap dog poop bags?

Oh Crap Dog Poop Bags measure 23cm wide X 33cm in height. They are perfect for small and big dogs alike. Our council bags are slightly different, measuring 33cm in length by 20.5 cm in width. The council roll inner tubes themselves measure at 20.5cm in length and 8.5cm in diameter.

Why are Oh Crap Dog Poop Bags 3x ticker than average poop bags?

When we started Oh Crap we wanted to make the best dog poop bags in the world, not just a compostable dog poop bags. One thing that really used to annoy us about using plastic poop bags is that then you put your hand in to pick up your furry friends business, you got that crap feeling all over your hands. Plus being compostable that is ultimatly desiged to break down we wanted to make sure there were no breakages or issues as that would be a pretty crap thing to happen.

So we decided to make our premium dog poop bags 3x thicker than average poop bags. This means when you put your hand in to pick up the business you don't get that crap feel all over your hands. Plus unlike some other compostable dog poop bags that are really thin and fall apart instantly, our dog poop bags are good for 12 months from purchase when stored in cool, dry conditions. So that's less shipping costs or you having to drive to the pet store ever few weeks just to get more dog poop bags.

The extra thickerness is a win for everyone & why many professional dog walkers and organisations use our bags, as if you are continually picking up the business it's much better if it doesn't go all over your hands!

Which dog poop bags are non-handled and handled?

Yes, our specific handled bag options have handles. These handled bags have a wider space between the handles than average handled bags so they fit easily on a guide dog toileting harness.

Our 1, 6 & 12-month size packs & retail ready do not have handles.

Why? Simply, producing bags with handles actually creates a huge amount of waste, for a few hundred here and there that is one thing. But when we are producing millions of bags a month, this waste is a huge issue, and doesn’t fit with what we as a company are here to do. We do know that for some people having a bag with handles is preferable, and that’s why we will always have handled options - such as the handled bag packs mentioned above.

See this video below for more information.

How long do Oh Crap Dog Poop Bags last & how should i store them?

Oh Crap Dog Poop Bags last for 12 months after purchase when stored in cool dry conditions. So storing the box they come in the house is fine.

Storing a roll in the car will be fine as well as long as it's not really hot and humid in there. Or even if a roll of bags get wet on a walk, or something similar they will retain their integrity and functionality for 30+ days unless then stored in less than ideal conditions. So that’s lots of time to use your current roll that you have on the lead when you are out for walks with our furry friends.

You can learn more about storing rolls on out blog here.

What starts the composting process of Oh Crap Dog Poop Bags?

What really kicks off the composting process is, the dampness in the ground and the microorganisms - the very technical we use for these organisms is... “heeby jeebys” ( & worms) in the ground or landfill for it to degrade properly.

How long to Oh Crap Dog Poop Bags take to degrade & compost?

In all the international and Australian tests that have been carried out on the bags the average time they took 3 months to compost. How long one single bag will take to degrade on a bag by bag basic will vary based on the conditions it’s in. In less than ideal conditions the bags will still disintegrate in 3-6 months.

What starts the composting process of Oh Crap Dog Poop Bags?

What really kicks off the composting process is, the dampness in the ground and the microorganisms - the very technical we use for these organisms is... “heeby jeebys” ( & worms) in the ground or landfill for it to degrade properly.

How long to Oh Crap Dog Poop Bags take to degrade & compost?

In all the international and Australian tests that have been carried out on the bags the average time they took 3 months to compost. How long one single bag will take to degrade on a bag by bag basic will vary based on the conditions it’s in. In less than ideal conditions the bags will still disintegrate in 3-6 months.

Which garbage bin can i put the bags in?

Right now some of the council's across Australia officially say composable products can go in the garden waste bins, and lots still haven’t decided on their position. So we currently advise putting the bags in your regular household rubbish bin. We are working with the government to help make the advice around compostable products clearer.

Check with your local council on their current green bin policy.

Can I just leave Oh Crap Dog Poop Bags on the road or in hedges?

No - Please don’t do this!! The Oh Crap community is all about being one of the awesome responsible dog owners in our communities that we all love. Yes, the bags & the poo inside will eventually degrade and compost (see the point above that bags need to be buried to break down - here), but that’s not what they’re designed to do and it will take much more time (6-12 months - bags + poo) for everything to break down, and when it rains the poo will get washed all over the paths, and beaches and that’s just nasty for you and your friends in the community.

When are orders shipped?

Orders placed by 10am will be shipped the same day Monday to Friday. Orders placed over the weekend or public holidays will be dispatched on the next business day from Victoria.

How can I track my order?

We use multiple Couriers for deliveries. When the order has been dispatched you will receive an email letting you know everything has been sent. This email will have a link to the order status page that will have your tracking details on.

Do you ship internationally?

We do ship our Oh Crap Dog Poop Bags internationally and regularly send our bags to New Zealand, Singapore, France and the USA just to name a few.
Because the packs of bags are quite heavy to send, shipping individual packs can be pricey depending on where you are. However, it can be more economical to buy in bulk. Please contact us viateam@ohcrap.com.auto discuss all international shipping.

Can I exchange/return my item(s)?

Yes. If for any reason Oh Crap Dog Poop Bags are not right for you, just let us know within 14 days of purchase via email team@ohcrap.com.au or via our contact page, including your order number and we can start the process to exchange or refund the items, and send you a returns number. Before an exchange or refund can be processed the item(s) must be sent back to:

Oh Crap Dog Poop Bags
Attn: Returns Department
PO Box 6337, Highton,
Vic, 3216

How long will my refund take?

When we receive the items back to our office (see address above) we’ll process the refund back to whichever credit card, or PayPal account you paid for your order with.

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team@ohcrap.com.au